What is the Instant Messenger? Our Instant Messenger feature allows premium members the opportunity to chat with other online members of the site one-to-one. For more information about using the Instant Messenger, please click here. Related articles How do I find out more about the person I am talking to? What is your refund policy? I was notified I received a message, but I can't see it How do I cancel my auto re-billing? How do I contact other members as a Standard member?